Terms of Service

Last updated: 26 May 2026

These Terms of Service ("Terms") govern your access to and use of the andytorrescoach.com website and any coaching service ordered through it (collectively, the "Services") provided by Andy Torres, established in Paphos, Cyprus ("Coach", "we", "our"). By using the website or ordering a coaching package you ("Client", "you") agree to these Terms.

The applicable consumer-protection framework is set by Cyprus Consumer Protection Law 112(I)/2021 (transposing EU Directive 2011/83/EU), as amended by Law 30(I)/2026 effective 19 June 2026 (transposing EU Directive 2023/2673).

1. Services

The Services consist of (a) the andytorrescoach.com website and any free content published on it, and (b) paid online coaching packages — currently Diet & Supplement Coaching, Diet/Supplements/Training Coaching and Competition Prep Coaching — as well as in-person sessions in Paphos by invitation. The features of each package are described on the relevant coaching page.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to use the Services. By applying for coaching you confirm that you meet these conditions.

3. Application and contract conclusion

A contract for coaching is concluded only when (a) you submit a complete application via the Apply form, (b) the Coach reviews it and accepts you as a client by written confirmation, and (c) the first weekly payment has been received. The Coach reserves the right to decline any application at his sole discretion.

4. Pricing, taxes and payment

Prices are listed on each coaching package page and are quoted **per week**. Pricing reflects the gross total payable by you. Where the Coach is registered for VAT in Cyprus and you are a private consumer in another EU Member State, VAT is charged at the rate of your country of residence under the EU **One-Stop-Shop (OSS)** scheme. Where the Coach is not VAT-registered, no VAT is added.

Payments are processed in advance on a weekly cycle through the payment provider disclosed at checkout. Failed or returned payments may pause access to coaching until payment is settled. The payment provider's terms and privacy policy apply in addition to ours.

5. Minimum commitment, pausing and cancellation

The minimum commitment is four (4) consecutive weeks from the start of coaching. After this period you may pause or end any week, **effective at the end of the current weekly cycle** — no further charges are taken after the effective cancellation date. Cancellations within the minimum period are subject to the money-back guarantee terms set out in the Disclaimer §4.

The Coach does **not** operate any automatic-renewal subscription. After the minimum period, billing continues weekly only while you are an active client; cancellation simply stops the next billing cycle.

6. EU consumer right of withdrawal (14 days)

If you are a consumer in the European Union, you have a statutory right to withdraw from this contract within **14 days from the day of contract conclusion**, without giving any reason. To exercise this right:

• use the **Withdrawal function** at /[locale]/withdraw on this website (a mandatory withdrawal button under EU Directive 2023/2673 as transposed into Cyprus Law 30(I)/2026, effective 19 June 2026), **or** • send an unambiguous statement (e.g. by email to the address listed in the Contact details section of this page) within the 14-day period.

Where you explicitly request the service to begin during the withdrawal period and acknowledge that the right of withdrawal will lapse once the service is fully performed, you waive the right of withdrawal once the service has been fully delivered. If you exercise the right while the service is in progress, you owe the proportionate fee for the services already provided — this does not constitute a penalty.

You will receive an electronic acknowledgement of receipt of any withdrawal without undue delay.

7. Client obligations

You agree to:

• provide truthful and complete information in your application and during the coaching relationship;

• consult a qualified medical professional before starting any training or nutrition plan, especially if any of the conditions in the Disclaimer §2 apply to you;

• follow the coaching plan in good faith and submit weekly check-ins on time when required for the package you have chosen;

• respect the intellectual-property terms in §9 below.

8. No medical, psychological or therapeutic advice

The Services are educational and motivational in nature. They do not constitute medical, psychological, therapeutic or nutritional advice, diagnosis or treatment. The Disclaimer published on the website forms an integral part of these Terms and is binding on you.

9. Intellectual property

All coaching materials, written plans, content and media supplied to you by the Coach remain the Coach's intellectual property. They are licensed to you for personal use only. Resale, redistribution, public posting or sharing with third parties is prohibited.

10. No guarantee of results

Individual results vary significantly. No specific outcome is guaranteed. Testimonials, photos and case studies reflect individual experiences and are not representative of typical results. The Coach's only guarantee is the documented performance-based money-back guarantee defined in the Disclaimer §4 — this is **separate** from, and additional to, the statutory 14-day withdrawal right described in §6 above.

11. Limitation of liability

To the maximum extent permitted by law, the Coach shall not be liable for indirect, incidental, consequential, special or punitive damages arising from or in connection with the Services. The Coach's total aggregate liability arising from the Services is limited to the total fees paid by the Client in the three (3) months preceding the event giving rise to the claim. Nothing in these Terms limits liability for personal injury caused by negligence, fraud, gross negligence, or any other liability that cannot be excluded under applicable mandatory consumer-protection law.

12. Prohibited practices

We do not, and we commit not to:

• use dark patterns, misleading visual hierarchy or pressure tactics in our online interfaces;

• auto-enrol clients in services they did not affirmatively choose;

• make it harder to cancel than it was to subscribe;

• misrepresent average results, federation status, or coach credentials.

These commitments reflect the dark-patterns prohibitions of Cyprus Law 30(I)/2026 and the EU Digital Fairness framework.

13. Data protection

We process your personal data in accordance with our Privacy Policy. By using the Services you acknowledge the Privacy Policy.

14. Changes to these Terms

We may revise these Terms from time to time. The current version is always available on this page with the "Last updated" date at the top. Material changes will be notified to active Clients by email. Continued use of the Services after a change implies acceptance of the revised Terms.

15. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Cyprus, without prejudice to mandatory consumer-protection rights of EU consumers in their country of residence (Rome I Regulation EU 593/2008, Art. 6). Disputes shall be resolved by the competent courts of Cyprus, subject to the consumer protection right under Brussels I-bis Regulation (EU 1215/2012) to bring proceedings before the courts of the consumer's country of residence.

16. Contact

Our contact details are listed in the **Contact details** section below.